Returns/Exchanges

Need assistance with returns or exchanges? Our FAQ on Return/Exchange provides straightforward answers to common queries.

• How can I get a copy of my packing slip?
• Does ICO offer exchanges?
• How long will it take to process my return?
• What can I do if I was sent an incorrect item?
• Is there a fee associated with ICO's return shipping labels?
• Can I return embroidered or modified garments?
• How do I find out when my return was received?
• What is your return policy?
• How do I return an item ordered online?